
10 Aug 2022 16 UTC Zoom online
Understanding the role of intangible value in Service Design

03 Aug 2022 16 UTC Zoom online
Journey Mapping workshop: Creating journey maps with impact

27 Jul 2022 16 UTC Zoom online
Interface consistency- the case for and against consistency

07 Jul 2022 16 UTC Zoom online
Workshop- Designing Your Life: Avoid burnout and bring calm to your day (for designers and managers)

22 Jun 2022 15 UTC Zoom online
Masterclass- Getting the details of usability testing right

11 May 2022 16 UTC Zoom online
Masterclass: Journey Mapping as a Team Sport

01 Apr 2022 16 UTC Zoom online
Masterclass- Touchpoint mapping and cross-channel UX

24 Mar 2022 16 UTC Zoom online
Masterclass: Managing UX process deliverables

16 Mar 2022 16 UTC Zoom online
Miniclass- Artifacts, power tools for better User Research and Interaction Design

24 Feb 2022 16 UTC Zoom online
Masterclass: Organizational Design- Building a UX Center of Excellence