This isn’t another
UX community

It’s where experienced practitioners go to sharpen thinking and pressure-test work. If that sounds useful, you’ll fit in.

Deep Dive Lab

60-120 min+ | Inner Circle Members FREE or £99 per class

*live
Beyond Empathy: Designing with Lived Experience
black man shared lived experience- slide for masterclass Beyond Empathy: Designing with Lived Experience

Mon, Aug 18th 11:10AM

Frank Spillers

*live
Visiontyping- Prototyping Future Scenarios
diverse team discuss a future UX prototype

Mon, Sep 15th 1:03PM

Frank Spillers

*live
Vision and Values- with Christian Crumlish
Christian Crumlish special guest slide cover

Wed, Oct 1st 2:06PM

Frank Spillers

Dojos

60-120 min+ | Inner Circle Members FREE or £99 per class

recording
Empathy- What is it good for in UX?
teacher having empathic conversation with student

Mon, Jul 7th 9:33AM

Frank Spillers

*live
Developing Your Improv Skills workshop-part 2
diverse group of ux designers high five and fall on floor in an improv session

Wed, Jun 18th 5:36PM

Frank Spillers

*live
Impactful Reporting for UX- part 2
black woman presents to UX team- impactful reporting for UX cover slide

Fri, Jun 27th 8:53AM

Frank Spillers

Expert Talks

60-120 min+ | Inner Circle Members FREE or £99 per class

*live
Workshop: Developing your Storytelling skills- Part 2
Developing your storytelling skills workshop for UX - slide cover part 2

Tue, May 13th 11:40AM

Frank Spillers

*live
Workshop: Developing your Storytelling skills- Part 3
Developing your storytelling skills workshop for UX - slide cover part 3

Fri, May 16th 8:20AM

Frank Spillers

*live
Reading Circle- Designed with Care
Designed with Care event cover slide- book club

Wed, Jun 11th 8:04AM

Frank Spillers

Flipped Masterclasses

60-120 min+ | Inner Circle Members FREE or £99 per class

*live
From North Stars to Guardrails: vision to values
diverse team discuss AI guardrails

Fri, Oct 17th 8:12AM

Frank Spillers

*live
Designing With, Not For: Participatory Techniques in Action
sticky notes on glass, with team and users working in background- masterclass on participatory design methods with frank spillers

Wed, Nov 5th 9:41AM

Frank Spillers

*live
Inclusive AI Masterclass- Flipped
black videographer and asian woman hold camera- Inclusive AI masterclass with Frank Spillers

Fri, Oct 17th 8:04AM

Frank Spillers

Intensives

60-120 min+ | Inner Circle Members FREE or £99 per class

recording
Cross-Cultural Design Workshop: Toward Localization UX- Part 1
hispanic man with mask in Toyko at Shibuya station

Mon, Jun 14th 3:08PM

Frank Spillers

*live
Contextual Inquiry: Observe, Ask, Learn
conextual inquiry webinar- crowd of people walking in a busy city centre

Mon, Jul 7th 3:33PM

Frank Spillers

*live
Vision and Values- with Victor Udoewa
Vision and Values with Victor Udoewa event slude

Tue, Aug 5th 7:12AM

Frank Spillers

Lightning Talks

30-45 min | FREE

recording
This is Ethnography Doing – Workshop part 1/3
Image of people on a world map

Mon, Jun 14th 3:15PM

Frank Spillers

*live
From Users to Co-Creators: Rethinking Engagement
Diverse team collaborating with users- codesign webinar with Frank Spillers

Thu, Nov 6th 7:29PM

Frank Spillers

*live
Service Design Intensive
Service Design course with Frank Spillers cover slide, shows diverse group of designers meeting

Fri, Nov 21st 8:40AM

Frank Spillers

Members of the Inner Circle work at

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IBM Logo
Capital One Logo
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What People Are Saying​ ❤️

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Hanna Duker Sr UX Designer (South Africa/ USA)

The Inner Circle is the best UX learning resource I’ve come across. Frank is a fountain of knowledge, and being able to interact directly with him and the other members added tremendous value. I learned an immense amount that has vastly improved my practice, and I especially loved the book club discussions. Frank’s advice during our one-on-one mentoring sessions was excellent and insightful, and it really helped me strengthen my portfolio and grow as a designer.

“I’ve taken many UX courses and encountered numerous instructors, but Frank Spillers stands out as a truly exceptional mentor. His teaching style is refreshingly direct and practical. His ability to get right to the point and provide relevant, actionable insights has been instrumental in my UX journey.”

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Prabha Kannan UX Manager (USA)

“I wanted to express my gratitude for the advice you provided during our 1:1 consultation. Your recommendation made a significant impact, leading to the successful completion of our project with the bank. In fact, they were so impressed that they requested me to share insights about the design process so they could adopt it as their standard procedure. Thank you once again for your invaluable input and circle of insights. I greatly appreciate it.”

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Maryna Podstrigich (Ukraine)

“Excited to keep practicing and growing. Thanks @frank, for all the knowledge and advice you share, it really helps as a guide for doing impactful work!”

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Andre Oosthuizen User Researcher (USA)

“Thanks for today's class. Always leave your courses motivated & inspired. A treat to be in a breakout room with experienced leaders too.”

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Sue Randall Chief Creative Officer (USA)

“I am amazed by your Inner Circle, it's a learning opportunity like no other- a truly amazing opportunity.”

Vinicius Sasso
Vinicius Sasso UX Designer (Brazil)

“The hands-on part and the possibility to discuss with other students and access the trainer directly…the MasterClass was so crystal clear that any management role should attend.”

Imre
Imre Guaglianone Head of UX (Malta)

“The way Frank clearly articulates UX is inspiring, and I sure want to learn to do that myself!”

Ale
Alessandra Zarante-Sanderlin Product Designer/ UX Researcher/ Strategist (USA)

“Frank Spillers is a fountain of curated information that kicks your understanding of the user’s experience into high gear. I highly recommend his Inner Circle!”

Anita
Anita Bryant Instructional Designer II (USA)

“Thank you for this amazing series of workshops! Highly instructive while also being lots of fun, this is the magic of the UX Inner Circle 🙂 Frank Spillers’ UX Inner Circle is a true gem in UX-learning!”

Isa
Isabella Minzley Sr UX Designer (Italy)

“I got a very good impression and knowledge from the Inner Circle. We had exercises that were fun and we had a direct dialogue with Frank–from which we received comprehensive answers. I am very happy and would like to thank Frank for making me a member of his Inner Circle.”

Tiko
Tiko Pircxalava UX Researcher/ Designer (Bolivia)

“I consider myself incredibly lucky to have found the UX Inner Circle. Frank is a multi-talented powerhouse, and on top of his many skills, he’s a super gifted trainer!”

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Yingdi Qi User Researcher (USA)

“I can’t say enough good things about Frank Spillers UX Inner Circle…It’s hands-down the most fun I’ve had learning about service design and UX. Frank also ensures everything is incredibly practical, useful and tailors his content to our group’s needs.”

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Zachary Stewart UX Designer & Researcher (USA)

“I can’t tell you how thankful I am this resource exists. Frank speaks my language, and I wished I had him earlier in my 15 years of experience…Simply, “I was blown away,”  is the best way to explain my feelings.”

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Lane Watson (USA)
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João Abdalla Product Designer, UX/UI (Brazil)

This made me grow as a person and as a profession, improving my skills and my confidence.

“Great workshops and masterclasses. I loved your way of teaching. Your depth of knowledge on the topics is amazing. You are the best facilitator I have seen in my online learning experience during these Covid times.”

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Shivanand Yerva Lead UX (India)

“I will tell you Frank Spillers’ inner circle is amazing! You will gain spot-on industry knowledge, UX connections around the world, and solid skills to help you enter and/or grow in the UX community.”

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Cynthia Jenkins Learning Designer and IT Professional (USA)

“Great networking sessions with like-minded people ran by a professional in the UX field.”

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Alexandr Panek UX Manager (Czech Republic)

“I really like the way it's structured because it gives practical examples that we can work on right away. Give it a try, it's valuable and fun as well!”

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Valerie Lacroix UX Consultant (Belgium)

“Highly recommended!”

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Chineme Ozumba UX Researcher (South Africa/ USA)

“I can't recommend enough these workshops and Frank Spillers UX InnerCircle. Working with other fantastic members of the group and real-world data to hone my skills has been a second-to-none experience. Thank you once again.”

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Mauro Litsure UX Designer (Mozambique)

Frequently Asked Questions

General Questions

Pricing and Payments

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Learn UX like an expert, with an expert

Anyone can get courses on UX and Service Design today. However, you need quality support as you learn UX & Service Design skills, grow your team, or refine your UX process. Getting expert UX mentoring and training is critical to staying resilient, maintaining your professional skills, and adapting to today's complexity. The truth? We must update, refine, and advance our UX and Service Design skills. And quality UX training and mentoring is expensive. Not anymore.
(Short answer: UX mentoring and training- See video above)

Frank Spillers, MS

 

As an industry veteran, CEO of a leading UX consultancy, and popular UX course Instructor at the Interaction Design Foundation, Frank Spillers, MS, welcomes you to join a professional community with UX mentoring and training to help you improve your team, process, skills, and UX expertise. All for a small monthly fee. His UX Inner Circle offers some of the best UX mentoring and training opportunities. Who attends the UXIC?