2 hours
Part 2, see Part 1 here
Building on our recent Are you Solving the Right Problem? masterclass, this workshop dives into a workshop format you can use as part of your problem space discovery and problem definition step.
Problem framing is a structured process for identifying and defining the core issue that a project seeks to address. Instead of focusing on possible solutions, problem framing centers on uncovering what exactly needs solving. This involves examining assumptions, understanding user needs, and aligning team members on a shared problem definition.
Why it matters: Right problem framing acts as a compass, guiding the design process and ensuring that every step aligns with both user needs and business objectives. It enables teams to focus their efforts, prioritize features, and avoid the common pitfall of solving symptoms rather than root causes.
These workshops are live events facilitated by Frank Spillers, a leading UX and Service Design consultant and trainer. Workshops involve group activities and discussions, with more hands-on experience in learning the material presented. Online workshops are included as part of your UX Inner Circle membership. They allow a deep study of UX topics, with insights drawn from process best practices and case studies from Frank Spillers two decades in the field.
Join the monthly subscription UX Inner Circle to get this free plus 250+ videos of past events.
The UX Inner Circle is a professional learning community with a program of monthly events for UX researchers and designers, managers, and directors practicing UX and Service Design. We are a small group of currently 50 UX and Service Designers, Directors, and Researchers currently 100% working in UX. Attendees come from orgs like Harvard, Google, IBM, Accenture, Deloitte, Capital One, US Bank, healthcare, government, and non-profits. So why join?
