What’s Happening in Frank Spillers’ Inner Circle?
Service Design
How Service Blueprints Empower Product Managers
Summary: A Service Blueprint is a visual planning document that brings stakeholders together to visualize customer, employee, and back-end sup...
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Storytelling
UX Design
The future is scary- here’s how to deal with it
Summary: In this upcoming webinar, Speculative Design Miniclass, Frank Spillers wi...
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UX Design
Why UX Designers need Improv skills
Summary: Improvisation skills help UX designers generate creativity and collaborat...
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Service Design
Why Join
Service Blueprints workshop- for Ukraine UX
Service Blueprints workshop for the Ukrainian community Yesterday’s Service ...
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AI
Storytelling
Learn improv: get more from AI
Summary: Generative AI improvises responses based on the nuanced interpretation of...
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Service Design
UX Design
UX Management
How Policy Design impacts product-service design
Summary: How does Policy Design impact product-service design? Policy design is a ...
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UX Management
Dark Sides of a UX Unicorn
Summary: The dark sides of a ‘UX Unicorn’ phenomenon sheds light on wh...
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