47 minutes- In this session part 2, we trialed a new format (the Flipped Masterclass). Based on the feedback, this will become default in 2026 going forward! More fun to learn (more fun to facilitate), more applied learning and reflection.
See Part 1 here…
Two primer videos for this session:
From recruitment tools to chatbots and city services, AI is shaping decisions that affect people’s lives. When built without care, these systems can exclude, harm, or misrepresent. But it doesn’t have to be this way.
If you’re building AI-powered products or services—this masterclass is for you.
AI can reflect bias, or it can challenge it. This masterclass is for teams building AI-powered products and services who want to do better. You’ll learn practical methods to design for inclusion from the start, avoid harm, and challenge biased systems.
Through real-world examples, discussion, and guided activities, we’ll unpack what it means to build inclusive, human-centered AI (HCAI). This session is hands-on, collaborative, and focused on skills you can apply right away—across teams, tools, and workflows.
These monthly meet-ups are topic-driven live events with an informal presentation by Frank Spillers and group activities and discussions. Monthly MasterClasses are included as part of your membership. They allow a deep dive into important UX topics, with insights drawn from process best practices and case studies from Frank’s two decades in the field.
How to access this masterclass…
