FEB 27th  9:00AM PST; 12:00PM EST; 17:00PM GMT (London); 18:00PM CET 22:30 PM IST 60 minutes >>Registration required + Pre-session material review required NEW Format: Flipped Masterclass (20 minutes of pre-session prep and 1 hour discussion and hands-on activities) Non-member: $99 Open Circle: FREE (Get it FREE>> Join Open Circle) Inner Circle: Included in your $99 a month Inner Circle membership (50% discount available) for all events plus Digital Library 250+ videos, mentoring, hands-on workshops and more… Maven alumni Discount: Cost $5 if you took or are taking my Service Design Intensive & Certification- Design for End-to-End Services course on Maven If waiting … Continue reading Designing Peak Moments in Services (Flipped Masterclass)